Have you ever had a Fedex shipment marked with “delivery exception” or “shipment exception weather delay”? As a Fedex customer, these status updates can be confusing and concerning. This comprehensive guide will explain what a Fedex shipment exception weather delay is, why it occurs, what the status codes mean, and how to handle these shipping exceptions in 2023.
A Fedex shipment exception weather delay simply indicates your package shipment is temporarily delayed due to adverse weather conditions or events. It does not necessarily mean the package is lost or that delivery cannot be completed. The package is still in Fedex’s shipping process but may require more time to reach the recipient’s address.
This ultimate guide covers everything you need to know about Fedex shipment exceptions and weather delays, including:
What is a Fedex Shipment Exception?
A Fedex shipment exception occurs when there is an interruption in the normal delivery process for a package. It serves as a status update that informs recipients their package shipment has experienced an issue that will cause a delay in the scheduled delivery date.
Some common Fedex shipment exceptions include:
- Shipment exception weather delay – Delivery is delayed due to inclement weather such as storms, snow, hurricanes etc. This is the most common shipment exception.
- Shipment exception – General delay with delivery or package is outside of the primary delivery area.
- Shipment exception – Delivery exception – Address is incorrect so package can’t be delivered as scheduled.
- Shipment exception – Package requires further review by Fedex before delivery.
- Shipment exception – Package is damaged and requires inspection.
A Fedex shipment exception essentially means your package shipment is temporarily delayed while Fedex resolves an issue affecting delivery. The package is still in transit and will likely be delivered within a reasonable time frame.
Why Does the Status Say “Weather Delay”?
The most common type of Fedex shipment exception is a weather delay. Severe weather conditions like snow storms, heavy rain, hurricanes etc can potentially interrupt or slow down deliveries nationwide.
When Fedex experiences a weather delay at one of its origin facilities, sort locations, or in the recipient’s delivery area, packages get marked with a “shipment exception weather delay” status.
Adverse weather events and conditions that can cause Fedex shipment delays include:
- Heavy rain, snow, or hail storms
- Hurricanes and tropical storms
- Flooding
- Tornadoes
- Extreme winds
- Ice or snow on roads
- Fog or poor visibility
- Extreme heat or cold temps
The “weather delay” status simply indicates your package shipment has been temporarily delayed somewhere during transit due to unfavorable weather. As soon as conditions improve and operations can resume safely, Fedex will deliver your package.
What Delivery Exception Status Codes Mean
When you track your Fedex shipment status online, specific codes may provide more details on the type of exception or delay. Here are some common Fedex status codes related to shipment exceptions and weather delays:
- 77 – Shipment exception, delay beyond Fedex control
- 96 – Severe weather conditions delayed delivery
- 97 – Shipment delay due to external events like customs or medical emergency
- 15 – Shipment exception, no attempt made
- 25 – Shipment exception, package not received by cut-off time
- 51 – Shipment exception, package requires further review by Fedex
Knowing the specific status code can help recipients better understand the reason behind a Fedex shipment exception weather delay. The codes indicate what kind of issue Fedex is experiencing so customers can stay informed on their package status.
How Long Will an Exception Delay Delivery?
Fedex shipment exception delays can range from an extra day to over a week in some rare cases. However, most weather-related delays are cleared up within 2-3 business days once the weather event passes. The package is still on its way, it just may take a little longer than originally scheduled.
Here are some estimates for common exception delays:
- Shipment exception weather delay – Usually 1-3 extra days after adverse weather clears
- General shipment exception – Potentially delayed up to a week but typically 2-4 days
- Delivery exception address issue – Package held until correct address obtained, may add 1-2 days
- Shipment exception package review – 24-48 hours usually
While delays can be annoying, Fedex is one of the most reliable shipping carriers, successfully delivering packages within 1-3 days over 90% of the time. A shipment exception is Fedex’s way of letting customers know the delivery may be temporarily delayed a bit longer than expected due to unavoidable circumstances.
How to Handle Fedex Shipment Exceptions
If your Fedex tracking shows a shipment exception status, here are some recommendations on steps to take:
- Remain patient – While frustrating, shipment exceptions due to weather or other factors are usually resolved by Fedex within 3-5 days. Avoid panicking if your delivery takes a little longer than promised.
- Check the updated delivery date – Fedex will provide a new estimated delivery date once the delay is cleared. Adjust your expectations and look for the package on the updated date.
- Contact Fedex customer support for more information – If an exception lasts more than 5 days with no updates, contacting Fedex can help you get current status details or file a claim if needed.
- Inspect the package upon delivery – Make sure to check for any damage and that contents are intact when package arrives after a shipping exception.
- Adjust future shipments around potential delays – For critical or time-sensitive orders, build some extra buffer days into your shipping timelines to allow for possible exceptions and delays.
While shipment exceptions can be frustrating, they are a fairly common occurrence, especially during major weather events or holiday peak seasons. By understanding common Fedex exceptions like weather delays, checking status codes, contacting customer support, and planning flexibility into your timelines, recipients can better manage and overcome these shipping hiccups.
Frequently Asked Questions About Shipment Exception Delays
These are some of the most common questions recipients have when they encounter a Fedex shipment exception status:
What does “delivery exception” mean for my package?
A delivery exception means there is some sort of delay preventing Fedex from completing the scheduled delivery on time. It requires Fedex to reschedule delivery once the issue is resolved.
Why does my tracking say “Shipment exception”?
This general exception means there is an unexpected interruption in delivering your package, often due to factors outside Fedex’s control like weather, incorrect address, or clearance issues. It simply indicates a delay.
What should I do if package is delayed over a week?
If an exception delay lasts longer than 7 days without an updated delivery date, contact Fedex customer support for assistance. They can further investigate the issue and assist if the package appears lost.
Can I pick up my package at a Fedex facility if exception delayed?
Sometimes. Contact Fedex support to see if a package delayed due to an exception can be held at a local facility for pickup. Options depend on the type of exception and where the package is currently located.
Will Fedex return a delayed package to the shipper?
If a package has a “delivery exception” for an incorrect or undeliverable address, Fedex will typically return the package to the shipper after several days if the correct address cannot be found.
Key Takeaways: How to Handle Fedex Weather Delays
When your Fedex shipment is impacted by a weather delay or exception here are some key tips to keep in mind:
- Shipment exceptions are Fedex status updates indicating a temporary package delay
- “Weather delay” means delivery is disrupted due to storms, snow, or hazardous conditions
- Delay timeframes are typically 1-5 days depending on weather severity
- Check Fedex’s website for exact delay reason using the status codes
- Contact Fedex customer support if no delivery after 5 days for help
- Recipients can also visit local Fedex facilities to possibly pickup delayed packages
- Always inspect shipments upon delivery before assuming damage from the delay
- Build slight delivery buffers into your timelines to account for possible exception delays
While shipment exceptions can be inconvenient and concerning, Fedex is committed to safely delivering your package as soon as conditions allow. Following the tips in this guide can help you successfully navigate Fedex weather delays or other exceptions that pop up.
