What is FedEx Onsite?(+How To Use It!)

Are you looking for an easy way to ship and receive packages without having to go out of your way to a FedEx office? FedEx Onsite allows you to drop off and pick up FedEx shipments at thousands of participating grocery stores, retail locations, and FedEx Authorized ShipCenters near you. In this comprehensive guide, we will explain everything you need to know about how to use FedEx Onsite for all your shipping needs.

Why Use FedEx Onsite for Package Pickup and Dropoff?

FedEx Onsite provides a number of benefits that make it an attractive shipping option for both residential and business customers:

  • Convenience – With thousands of FedEx Onsite locations across the United States, you likely have one near your home or office. This makes it easy to ship and receive packages without going out of your way.
  • Expanded Access – In addition to FedEx Office locations, you can now access FedEx services at partner grocery stores, dollar stores, pharmacies, and other everyday shopping destinations.
  • Later Drop-Off Times – Many FedEx Onsite locations have evening and weekend hours, allowing you to ship later than traditional FedEx Drop Boxes.
  • Package Holding – Eligible packages can be held securely for up to 7 days at select FedEx Onsite locations for convenient pickup.
  • Easy Returns – Pre-labeled return packages can be dropped off at any FedEx Onsite location.
  • Self-Service – Print labels and process shipments on your own using self-service kiosks available at many locations.

For residential and business customers alike, FedEx Onsite provides an unparalleled level of access and convenience for your shipping needs. The national network of retail locations means you’re never far from a FedEx when you need to ship a package.

Where Can I Find FedEx Onsite Locations Near Me?

FedEx Onsite locations can be found all across the United States at partner grocery stores, retail chains, and FedEx Authorized ShipCenters. Some of the major retail chains participating in the FedEx Onsite program include:

  • Dollar General – More than 17,000 Dollar General stores offer FedEx services.
  • Albertsons – Many Albertsons, Safeway, Randalls, Tom Thumb, and other grocery brands have FedEx Onsite.
  • Kroger – Select Kroger, Fred Meyer, Fry’s, Ralphs, King Soopers, and Smiths stores offer FedEx.
  • Walgreens – Most Walgreens locations have FedEx Drop Boxes and many also offer full FedEx Onsite services.

To find specific FedEx Onsite locations near you, go to the FedEx website and enter your ZIP code in the “Find FedEx Locations” tool. This will display a list of participating grocery stores, retail chains, and stand-alone FedEx Ship Centers in your area. Be sure to filter the results to “FedEx Onsite” or “FedEx Drop-Off” to see only locations that allow public drop-off and pickup.

You can also download the free FedEx Mobile app, which uses GPS to show nearby FedEx Onsite options. This makes it easy to find a location on the go when you need to ship a package.

What Services and Packaging Do FedEx Onsite Locations Offer?

The services and packaging offered at FedEx Onsite locations can vary depending on the specific retail partner. However, most locations offer the following:

  • Pre-paid Drop Off – Drop off pre-labeled packages using any FedEx service, such as FedEx Express, FedEx Ground, FedEx Home Delivery, etc.
  • On-Demand Shipping – Print shipping labels on-site for one-time shipments. You will need a FedEx account number or credit card to process payment.
  • Package Pickup – Pick up incoming packages sent to the Onsite address. Valid ID required.
  • Package Holding – Eligible packages can be held securely for up to 7 days. Receive email/text notifications when available.
  • Returns – Drop off pre-labeled return packages.
  • Packaging – Most locations have an assortment of FedEx envelopes and boxes available for purchase.
  • Printing – Print documents and copies in black & white or color.
  • Office Supplies – Some locations carry a selection of office supplies, such as tape, labels, pens, etc.

Check with your specific FedEx Onsite location to confirm service and packaging availability, as options can vary.

How Does Dropping Off a Package Work at FedEx Onsite?

Dropping off a package at a FedEx Onsite retail location is easy and convenient. Just follow these steps:

  1. Prepare Your Package – Your package must be completely sealed with all required shipping labels attached. Make sure any old labels are covered up or marked out.
  2. Find Nearest Location – Use the FedEx website or mobile app to find a participating FedEx Onsite near you.
  3. Look for FedEx Signage – Enter the retail location and look for the FedEx signs and ship center. This is typically near the front of the store.
  4. Hand Package to Clerk – Take your package to the FedEx counter and hand it to the retail clerk. Let them know it is ready to ship.
  5. Provide Shipping Details – If you don’t have a pre-printed label, provide your FedEx account number or credit card so they can process the shipment.
  6. Get Receipt – The clerk will print a receipt for your records. This will include the tracking number so you can track the status online.

That’s it! The retail location will deliver your package to the nearest FedEx facility for processing so it can be on its way.

How Do I Pick Up a Package from a FedEx Onsite Location?

Picking up a FedEx package from an Onsite location is very easy:

  1. Get Notification – Once your package arrives at the FedEx Onsite destination, you will receive an email or text notification that it is ready for pickup.
  2. Take ID – Take a valid government-issued photo ID with you to pickup your package. This is required to verify your identity.
  3. Provide Tracking Number – Let the clerk at the Onsite location know you are there to pickup a package and provide the tracking number.
  4. Sign for Package – The clerk will ask you to sign for the package before releasing it to you. This verifies you picked it up.
  5. Show ID – Present your photo ID when asked so the clerk can verify your identity and release the package.
  6. Take Package – Finally, take your package. Be sure to check it is your correct package before leaving the store.

Some key tips for package pickup:

  • Only the intended recipient with valid ID can pick up a package. You cannot send someone else to retrieve it for you.
  • Packages will be held for up to 7 days at Onsite locations before being returned to sender.
  • Pick up within the holding period to avoid delays or additional fees.

Frequently Asked Questions About FedEx Onsite

Here are answers to some of the most common questions about FedEx Onsite package pickup and dropoff:

What are the FedEx Onsite location hours?

  • Hours vary by retail location. Most have extended evening and weekend hours compared to FedEx Offices. Check your specific store’s hours.

What packages are eligible for holding at Onsite locations?

  • FedEx Express, FedEx Ground, and FedEx Home Delivery packages can be held for up to 7 days. Exceptions include hazardous materials and temperature-sensitive shipments.

Can I reroute a package to a FedEx Onsite location?

  • Yes, you can request to redirect an existing shipment to a FedEx Onsite hold location as long as it meets eligibility requirements. There may be a fee for this service.

What do I do if I can’t pick up my held package in time?

  • Contact FedEx Customer Service at 1.800.GoFedEx (1.800.463.3339) to see if you can extend the hold or have it delivered to an alternate address. Unclaimed packages are returned to the shipper after 7 days.

How many FedEx Onsite locations are there?

  • As of 2023, there are over 59,000 FedEx Onsite locations across the U.S., giving you many options near home or work. The network continues to grow.

Can I drop off and pickup packages at any FedEx Office?

  • Yes, all FedEx Office locations support package dropoff and pickup with Hold for Pickup available at select spots. FedEx Onsite provides additional retail location access.

Convenient Package Shipping With FedEx Onsite

FedEx Onsite makes the package shipping experience more convenient than ever thanks to thousands of secure drop-off and pickup points at partner grocery and retail locations across the country. With extended hours, self-service kiosks, and options to hold packages, FedEx Onsite lets you access FedEx’s industry-leading shipping network on your schedule.

So next time you need to ship a package, skip the trip across town to the FedEx Office. Look for a FedEx Onsite location near your home or office to save time and money. With just a few simple steps, you can be in and out with your package shipped safely and securely on its way.

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